Party Rental FAQ

Book online 24/7 at just4jumps.com. Start by selecting your event date, then browse available inventory. Add equipment to your cart, enter your event details to calculate delivery fees, and pay a deposit at checkout to hold your reservation. You'll receive a confirmation email immediately after ordering. You can also call (219) 779-0411 with questions before or after booking.

Yes. A deposit is required to hold your reservation and your equipment. Deposits are typically 25% of your total rental cost with a minimum of $50, though amounts may vary based on the volume of equipment reserved. A credit card is required for the deposit payment.

Deposits are non-refundable, but how they are handled depends on timing:

• Cancel 6 or more days before your event: deposit converts to credit toward a new date within one year.
• Cancel within 0 to 5 days of your event: deposit is forfeited.
• Once the delivery truck leaves the warehouse: full payment is required, no exceptions.

Weather cancellations follow the same raincheck policy. Please see the weather section below for details.

Standard rentals include a 6-hour rental window that covers our 2-hour delivery window. Additional hours can be added at $15 per hour for most items. Multi-day and overnight rentals are available and the system will automatically calculate the discounted rate at checkout.

When booking, we recommend selecting your event start time at least 2 hours ahead of when guests arrive. This ensures delivery is complete and the equipment is ready before the party begins.

Yes. Custom packages are available depending on your location and rental needs, subject to availability. Multi-day rentals receive an automatic discount calculated at checkout. Call (219) 779-0411 to discuss a package quote for larger events such as school carnivals or company picnic events.

Contact the office as soon as possible if you need to make any changes. Just 4 Jumps Event Rentals cannot guarantee changes after an order is completed but will do everything possible to accommodate requests made well in advance of your event date. Call (219) 779-0411 immediately after identifying any issue.

Delivery and setup are included at no charge within our standard service area. A surcharge applies for locations beyond the standard delivery radius. A $50 time-restriction fee applies if you need delivery at a specific time outside the standard window. Tables and chairs are delivered curbside only unless a setup fee has been paid at checkout.

Just 4 Jumps Event Rentals creates delivery routes in advance to keep things efficient. Your delivery window is calculated at checkout based on the time you select and up to 2 hours after. The crew will contact you if they need to adjust outside that window.

The homeowner or a designated adult must be present during delivery. If no one is home during the delivery window, the crew moves on to the next stop. Redelivery can be attempted at the end of the route for a $150 redelivery fee covering fuel and labor.

To make setup fast and smooth:

• Measure your space and confirm the equipment will fit before delivery day.
• Mow your lawn the day before (not the same day, to keep the unit clean).
• If you have a dog, clear the yard of pet waste before the crew arrives.
• Test your outdoor outlet before delivery to confirm it is working.
• If renting a water slide, avoid watering the lawn for a few days beforehand.
• Make sure your gate is wide enough for the equipment being delivered.
• If the billing address and delivery address differ, the cardholder must be present at delivery with the card and a matching ID.

Required setup dimensions are listed on each individual product page. The area must be flat, free of debris, and clear of low-hanging branches. If the equipment does not fit in the space provided at the time of booking, no refund will be issued. Confirm your measurements against the product specs before placing your order.

If you have an in-ground sprinkler system, disable the timer before delivery. Our crew will not move your belongings or furniture to create a setup area.

Yes. Contact the park or forest preserve well in advance. Many locations require a permit to set up inflatables, which can take up to 10 days to process. Just 4 Jumps Event Rentals can provide a certificate of insurance for your permit application. It is your responsibility to confirm power availability at the park before booking. If power is insufficient or unavailable, no refund or exchange will be given. A generator can be added for an additional fee.

Indiana law (IC 8-1-26) requires contacting Indiana 811 at least two full business days before any ground staking. Just 4 Jumps Event Rentals registers a ticket for every staked inflatable rental as part of the booking process. Utility locators will visit the property and mark underground lines 24 to 48 hours before your event. This is a free service you do not need to arrange. Please unlock any gates so the locator can access the yard.

Locators typically spray-paint grass to mark utility lines and sometimes use flags. If visible markings are a concern, note that in your order comments.

Just 4 Jumps Event Rentals monitors weather via weather.com and reserves the right to cancel for safety at any time. Weather cancellations convert to a full raincheck credit valid for one year from your original event date. The raincheck covers all monies paid.

If rain probability is 50% or higher during your event window and you do not have indoor space to move the rental, Just 4 Jumps Event Rentals reserves the right to cancel for a raincheck. Weather is monitored 12 to 24 hours before your event, and a final decision is made before delivery. If conditions allow, every effort is made to proceed.

Inflatables cannot be used in sustained winds exceeding 20 mph. Tents have a lower threshold of 15 mph. If the forecast calls for high winds, Just 4 Jumps Event Rentals will contact you to cancel or reschedule. You will receive a raincheck for any cancelled event valid for one year from the original date.

If temperatures are expected to drop below 32 degrees at any point during your event, Just 4 Jumps Event Rentals will call the morning of your event to cancel or reschedule. A raincheck valid for one year will be issued. In some cases, the event can be moved indoors or the equipment can be swapped for indoor-appropriate items.

Yes. Just 4 Jumps Event Rentals carries a full liability insurance policy. All renters are required to sign a rental agreement before equipment is set up. Equipment will not be inflated or installed until the agreement is signed.

For corporate events, schools, churches, and park events, the sponsoring organization can be added as an additional insured party for an administration fee. Call (219) 779-0411 to request a certificate of insurance for your venue.

All inflatables in the Just 4 Jumps Event Rentals inventory are safety-rated and built with fire-retardant commercial-grade vinyl. Every unit is inspected and cleaned between rentals. Rental agreements include complete safety guidelines. Following those rules and maintaining adult supervision at all times is the most important factor in safe inflatable use.

Read the safety rules on the rental contract and on the unit itself carefully before allowing anyone inside.

Safety rules for every inflatable rental:

• Adult supervision at all times when children are in or near the unit.
• Remove shoes before entering. No footwear of any kind inside.
• No food, drinks, candy, gum, or lollipops inside the unit.
• No silly string, markers, or crayons near any inflatable. Silly string causes permanent damage to vinyl.
• No sharp objects, belt buckles, pens, or jewelry that could puncture the material.
• No pets inside or on the inflatable at any time.
• No horseplay, flips, or roughhousing.
• Do not exceed posted weight or rider capacity limits.
• Do not move the unit from its installed location.
• Keep the inflatable away from fireworks, even if neighbors are using them.

Full safety rules are also available on the Safety Rules page and in the Party Tips guide. Both are included as part of your rental agreement.

Yes. Every inflatable and piece of event equipment is cleaned and sanitized after each rental using non-toxic cleaning solutions. Just 4 Jumps Event Rentals inspects every unit before it leaves for delivery.

Yes. Just 4 Jumps Event Rentals can add a company, school, church, park, or other organization to the policy as additionally insured for an administration fee. Contact (219) 779-0411 or info@just4jumps.com to request this before your event date.

Absolutely. The crew works weekends setting up and taking down heavy equipment at multiple locations. If they do a great job at your event, they appreciate knowing it.

Most inflatables require a standard 110V outlet within 60 feet of the setup location. Do not share the circuit with other appliances while the blower is running. Some larger units may require multiple outlets on separate circuits. Just 4 Jumps Event Rentals supplies the power cord.

A generator can be added as an add-on for locations without accessible power, such as parks or open fields. We require a generator if your setup needs more than 3 blowers.

Just 4 Jumps Event Rentals cannot guarantee that inflatables will not affect your lawn. In most cases the grass will be temporarily flattened and should recover within a few days. No permanent damage is typical for a single-day rental on healthy grass.

It depends on the unit. Inflatables are delivered deflated and carried through the gate, so many units can fit through a 36-inch opening. Larger combo units, water slides, and obstacle courses may need a wider path. Contact (219) 779-0411 before booking if your gate width is a concern and we will confirm which units work for your access point.

You do not need to clean it. Before pickup, check the unit for any personal items left inside and remove them. Just 4 Jumps Event Rentals is not responsible for items left in or on the equipment. Please return the unit in the condition it was received. Additional cleaning fees apply if the equipment requires extra cleaning beyond normal use.

A standard bounce house is an enclosed bounce chamber. A combo unit adds a built-in slide, basketball hoop, or other features to the bounce chamber. An obstacle course is a linear inflatable that kids run through from one end to the other, with tunnels, climbing walls, and slides. Combos are the most popular for birthday parties. Obstacle courses work best for older kids and competitive group events.

Standard bounce houses work well for ages 3 to 12. Toddler-specific units are a safer choice for children under 3, with lower walls and gentler entry ramps. Combo bouncers with slides suit ages 4 to 14. Obstacle courses are popular from age 6 through adult depending on the unit. When multiple age groups are present, separating younger and older kids into separate jump sessions reduces collision risk significantly.

Adults can use bounce houses as long as the posted weight capacity is not exceeded. Adult supervision inside the unit at the same time as young children is not recommended due to the size and weight difference. Check the weight limit listed on each unit before adults participate.

Reserve online as early as possible, especially for summer weekends. When booking, Just 4 Jumps Event Rentals guarantees that the specific unit reserved will be the one delivered, not a substitute. You will receive written confirmation of the unit at checkout. If you have any questions about a specific unit, call (219) 779-0411 before placing your order.

You need three things: a flat setup area that matches the unit dimensions, a standard garden hose connection within a reasonable distance of the setup area, and a 110V outlet within 60 feet for the blower. Just 4 Jumps Event Rentals connects the hose and sets everything up. Avoid watering your lawn for a few days before the rental. Well water is not permitted for water slide use.

No. Dry slides and wet water slides are built differently. Adding water to a dry slide causes serious and permanent damage to the inflatable material and will result in significant additional charges. Never add water to a unit that was rented as a dry slide.

It depends on the specific unit. Smaller wet combo units work well for children ages 3 and up with adult supervision. Taller water slides are best for ages 5 and up. Age and size recommendations are listed on each individual product page. When mixing age groups, consider adding a toddler-appropriate wet unit alongside a larger slide.

Yes. Just 4 Jumps Event Rentals can add any school, church, nonprofit, park, or corporate venue as an additional insured party. An administration fee applies. Contact (219) 779-0411 or info@just4jumps.com as soon as your event is confirmed so the certificate can be prepared in time.

School carnivals benefit from equipment that handles continuous use across all age groups. Popular combinations include obstacle courses, multiple bounce houses separated by age, carnival game booths, concession machines, and carnival and ride rentals. Call (219) 779-0411 to discuss a custom package. See the school and church event page for more details.

Yes. Just 4 Jumps Event Rentals serves company picnics and corporate events throughout Northwest Indiana and the Chicagoland Metro. Full packages including inflatables, tents, tables and chairs, concessions, and carnival rides can all be combined in a single booking. Call (219) 779-0411 for a custom quote.